Create a New Order

Permissions

You must have the PLANNER role for this site to create an order

To create a new order

Tap the Add button at the bottom right of the Orders screen.

  1. Select the operator and property

  2. Create a flow and tap to save the details

  3. Add more flows if necessary

  4. Lodge the order

Creating a new order

What happens if an order cannot be placed?

Note

By default, notice period restrictions are not applied to placing orders within SiteConnect.

Some reasons that may lead to an order being rejected include:

  • The order overlaps with an existing order

  • The order overlaps with a maintenance period

  • The order exceeds the available allocation

  • The order flow rates are incompatible with the flow rate limits for the outlet

  • There is no capacity to supply the order

In these cases an error message is displayed so you can modify the order appropriately. If the problem is with the timing of the order, an alternative time is suggested which you have the option to accept.