Sending and Receiving Messages in the Web Portal

Receiving Messages

Customers receive messages that have been sent to them by irrigation staff as soon as they log in and they must acknowledge any messages before they proceed.

 

Sending Messages

Customers can send messages to a planner at any stage. Messages are displayed to the planner when they log in to DMS.

If the message is linked to an order, message templates can be configured that will prompt the customer for information to include