Changing Contact Details

Use the Contact Details module if you want to make changes to the contact details that you provided when you logged on.

To enter or change contact details:

  1. Click Contact Details to open the Contact Details module.
  2. Enter the following details:
    PropertyDescription

    Phone No

    Enter your current contact phone number.

    Contactable

    You are contactable by default. Deselect this checkbox if you want to be uncontactable.

    Popup Call Transfer

    By default, if you receive an IVR call, the caller details are displayed in a popup screen. You can disable this feature by deselecting this checkbox.

  3. Click Save to save your changes.