Creating and Reading Messages for an Outlet

You can attach messages to an outlet in the Outlets module, in the Planning Schematic, or by using the Mobile Meter Reading app. These are typically used to alert planners or field operators to conditions at the outlet.

Example

Attach a message to an outlet to alert field staff about access arrangements at a site.

Messages can be displayed on the Running Sheet report or in the Mobile Meter Reading app.

To attach a message to an outlet:

  1. Select the outlet in the Outlets module, or select the outlet in the Planning Schematic then right-click and choose Details to display the outlet details.
  2. Click Send Message to create a new message.
  3. Type in your message text and click Send to save the message.

Reading a Message

You can also read messages that other staff have attached.

To view a message on an object or an order:

  1. Select the outlet in the Outlets module, or in the Planning Schematic, right-click on the object or order and choose Details. If a message is attached to the selected object or order, the View Message icon is available on the toolbar
  2. Click View Message to view messages attached to the object or order.