Un-issuing All Invoices for a Period
You can unissue all invoices for the most recently issued period only.
To do this, choose the Un-Issue Previous option in the Schedules module Invoice menu. This unissues all the invoices for the current period.
Why would you do this?
If you generate the invoices for a period but forget to issue them and then generate and issue the invoices for the next period, you cannot go back and issue the earlier unissued invoices. This is because the invoice generation process deletes any previous unissued invoices.
To issue the missing invoices:
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In the Schedules module unissue the most recent invoices using the Invoice > Un-Issue Last Invoices menu option.
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Regenerate the invoices for the previous period.
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Issue the invoices that were missed.
You can now proceed to regenerate and reissue the current invoices.
Un-issuing a single invoice
You can't un-issue a single invoice from DMS. If you need to un-issue a single invoice please contact Rubicon Support.