Customer Comms Module

The Customer Comms module is where you can send communications to customers, and view a record of any messages sent. Messages use the custom message templates that you have defined in the Comm Types module.

What is a Customer Communication?

A customer communication is a message that is sent to customers who are registered to receive that type of message, such as SMS or email.

Layout of the Customer Comms Module screen

Help for SPM, version 3.4. Topic updated: 19 March 2019. Help published: 14 June 2019