Configuring Notice Periods for Ordering
Notice period attributes control when orders can be placed and changed by customers. If you manually place an order in the Orders module, you have the option of overriding the configured notice periods.
The parameters used for notice periods depend on the way that the scheduling mode has been configured for an outlet. See Configuring the Scheduling Mode for more details.
Alternatively you can specify a daily cut off time after which customers cannot place, or apply changes to orders for the duration of a blackout period. See Configuring Cut off Times for Ordering for more details.
Caution
To avoid confusion we recommend that you implement EITHER notice periods OR cut off times and blackout periods, but not both at the same time.
Attribute Scope
Note that some attributes can be set at the system, area, or group. Attributes set at a lower level in the hierarchy take precedence.
Example
An attribute set on an area takes precedence over the same attribute set on the system
Standard Notice Period Attributes
| Attribute | Description | TCC Mode at Outlet | Available Scope |
|---|---|---|---|
|
Required Notice to Enter Order |
Minimum notice required for placing an order on a manually planned or manually scheduled outlet |
No |
system, planning group, area, group |
|
Required Notice to Vary Order |
Minimum notice required to change the finish time of an order on a manually planned or manually scheduled outlet |
No |
system, planning group, area, group |
|
Lodge Notice Minimum |
Minimum notice required for placing an order on an outlet that is configured for automatic order scheduling. |
Yes, Partial |
area, planning area, system |
|
Lodge Notice Maximum |
Maximum time in advance that an order can be placed on an outlet that is configured for automatic order scheduling. |
Yes, Partial |
area, planning area, system |
|
Change Notice |
Notice required to change the finish time for an order on an outlet that is configured for automatic order scheduling. |
Yes |
area, planning area, system |
|
Maximum finish time offset |
Maximum change to an order finish time allowed for an outlet that is configured for automatic order scheduling. | Yes |
system |
|
Notice Period |
Time in seconds before an order starts and stops when a message will be sent to the customer advising them of the event. See Configuring the Notice Period for Order Start and Stop Alerts for more details. |
Any |
comm type |