Creating a new party

To create a new party:

  1. Click Parties to open the Parties module.
  2. Click Add New party to create a new party.
  3. Complete whatever fields you need on the Details tab. This table provides guidance for some fields:
    PropertyDescription

    Surname

    This field is required

    Preferred/Given Name

    (Optional) If a preferred name is provided, it is typically used on reports and in the web ordering interface.

    Type

    Specify whether the party is an individual or a group.

      

    Customer Number

    Used to record customer identification numbers from an external system such as a billing system. If you do use this field, it must be unique.

    User Name

    A User Name is required to log in to some Rubicon desktop applications. It is not case sensitive.

    If you are using Windows Authentication to log in, make sure that the party's User Name is the same as their windows login name.

    User Number

    The User Number is assigned by the system. Customers will usually log in to web-based ordering systems using the customer number.

    Contact Details

    Enter whatever contact details you need to integrate with system communication. For example, to send order confirmations by email, you must provide an email address. For more details of how communications methods are used, see the Customer Comms Module.

    • If you need to enter custom details or informal notes, use the Contact Method field.
  4. Click Save to save the new party.

Note

It is good practice to reset the PIN of a new user to ensure that the system has allocated the default PIN. See Resetting a PINfor details.