Customer Comms Module
Where is this module?
This module is usually in the Messaging tab of the application
The Customer Comms module is where you can send communications to customers, and view a record of any messages sent. Messages use the custom message templates that you have defined in the Comm Types module.
What is a Customer Communication?
A customer communication is a message that is sent to customers who are registered to receive that type of message, such as SMS or email.