Non-Automated-Outlet Order Performance Report

Report Description

The Non-Automated Outlet Order Performance report lists order performance indicators at non-automated outlets for volume, flow rate and upstream water level. It also reports on factors that may have influenced order performance, such as important alarms and interactions with customers.

Report Parameters and Options

Property Description

Area/Group

Area or group for which to run the report

Begin/End Date

Date range of the report

Limit

A tolerance value in mm for the difference between the upstream water level and the supply level. The report calculates what percentage of the order time fell within this tolerance value.

Report Output

Property Description

Outlet

Outlet name

Outlet type

Outlet type

Regulating site

Regulator supplying this outlet

Start/Finish Date

Date and time of the order

Volume Ordered

Total volume ordered by the customer

Volume Delivered

Volume delivered as recorded by the SCADA system

Ordered Duration

Duration of flow ordered

Ordered Flow Rate

Rate of flow ordered

Numeric Flow Rate

Average flow rate calculated by dividing the sum of the flow rate measurements by the number of measurements

% of Time Flow Rate Within 10% of Ordered Flow Rate

Percentage of time during the order period (excluding the first ten minutes) when the recorded flow rate was within 10% of the ordered flow rate. A + sign beside the value indicates that a drown condition occurred during the period.

% of Time U/S Level Within <Limit>% of Supply Level

Percentage of time during the order period (excluding the first ten minutes) when the recorded upstream water level matched the regulator supply level within the limit specified in the Limit parameter.

Alarms Active

Indicates whether any important alarms were active during the period that might have had an impact on the delivery performance.

A list of included alarms is provided at the end of the report.

Non Compliance

The performance is considered non-compliant if a flow rate of zero was recorded for more than two minutes of the order period after the first ten minutes.

Flow Setpoint Matches Order

Indicates whether the flow setpoint matched the ordered flow rate throughout the order period (excluding the first ten minutes)

Call from Customer During Order

Indicates whether any calls were received from the customer during the order period

Call Reason(s)

List any reasons recorded for customer calls during the order period

Outlet in DMS

TCC mode setting for the outlet during the order period:
  • Y - TCC mode enabled
  • N - TCC mode disabled
  • X - TCC mode changed during the order period

Related Reports

Suspect Database Report

The Suspect Database report allows you to find properties, orders, or meter readings with anomalous values that might require follow-up. You can choose what to include in the report and set thresholds for identifying discrepancies.

Outlet Order Performance Report

The Outlet Order Performance report lists order performance indicators for volume, flow rate and upstream water level. It also reports on factors that may have influenced order performance, such as important alarms and interactions with customers.