Order Details Report

Report Description

The Order Details report lists information about the orders within the selected area or group. (It does not include orders that have been cancelled.)

Report Parameters and Options

Parameter	Description
Operational Area	Select the area or group for the report
Date	Specify how orders should be included in the report: Lodged - include orders lodged within the report period Delivery - include orders scheduled for delivery in the report period. If you choose this option you can also select whether or not to include orders that are currently operating
Start/End Date	Report time period
Orders	Specify the confirmation status of orders to include in the report: All - include all orders regardless of status Confirmed - include only confirmed orders Unconfirmed - include only unconfirmed orders

Report Output

The output lists orders grouped by outlet.

Field	Description
Outlet	Outlet name
Type	Outlet type
Surname/Given Name	Full name of the outlet operator
Order Number	Order number
Date Lodged	Date when the order was lodged. For each outlet, orders are listed from earliest to latest lodgement date.
Entry Method	Indicates how the order was lodged - either manually or via web or IVR
Start Time/Date	Start time and date of the order
Rate	Order flow rates
Duration	Duration of each order (or flow, for multi-flow orders)
Order Status	Current status of the order

Related Reports

Order Stats Report

The Order Stats report shows what method was used to lodge, confirm and reconfirm orders during the reporting period. For each month of the reporting period, it lists the numbers and proportions of orders lodged, confirmed and reconfirmed.

Order Volume Report

The Order Volume report lists scheduled order details by outlet and property.

Repeating Orders Report

The Repeating Orders report lists the outlet operator and order details of any repeating orders.